Privacy Policy

LevelUp Casino processes personal data with transparency and purpose. Every category of information we collect has a specific operational reason — nothing is gathered speculatively and nothing is stored beyond what is necessary.

Information We Collect

When you register and use LevelUp, we may gather:

• Full name, date of birth, and residential address
• Email address and phone number
• Payment method details and full transaction history
• Device identifiers, IP address, and session activity logs
• Government-issued ID and proof of address submitted during KYC

How We Use Your Information

Your data is applied to the following defined purposes:

• Account creation and ongoing secure authentication
• Processing deposits and withdrawals accurately
• Age and identity verification under Curaçao MGA licensing requirements
• Fraud detection and anti-money laundering compliance
• Managing the LevelUp VIP loyalty program and Comp Point tracking
• Delivering promotional communications with your consent

We do not sell or share personal data outside our operational network for any purpose.

Third-Party Data Sharing

LevelUp shares limited data with trusted service partners:

• Payment processors: Visa, Mastercard, Skrill, Neteller, Bitcoin, Ethereum, Neosurf, MiFinity
• Licensed KYC and identity verification providers
• Secure cloud hosting and infrastructure services

All partners operate under binding confidentiality agreements.

Security of Your Data